Windows successfully loaded the device driver for this hardware but cannot find the hardware device.Windows cannot load the device driver for this hardware.An alternate driver may be providing this functionality. A driver (service) for this device has been disabled.The device is not working properly because Windows cannot load the drivers that are required for this device.

Type devmgmt.msc in the Run dialog box, then press Enter key to view Device Manager. To view Device Manager: Press the Windows key + R to open the Run dialog box. In Device Manager, you may also notice one of the following errors is listed in the Device status area under the Properties tab. Use the troubleshooting instructions below if your CD, DVD, or Blu-Ray drive is not seen in File Explorer or My Computer (it was called Windows Explorer in Microsoft Windows 7 and earlier versions of Microsoft Windows), and the drive is marked with a yellow exclamation point in Device Manager. Below are some instructions that might help you resolve the problem in some instances if the drive has not failed completely. There could be several reasons why Microsoft Windows or other applications do not see or does not detect a CD, DVD, or Blu-Ray drive.